FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Getting Started

FAQS

How do I withdraw cash?

Visit our locations website to find an ATM, ATM with Live Banker, or branch location near you.

How do I deposit a check?

Deposit a check with Mobile Banking, or visit our locations website to find an ATM with Live Banker or branch location near you.

How can I check my account balance?

You can use Online Banking or Mobile Banking, an ATM or ATM with Live Banker, call the Customer Experience Center at 877-367-5371, or visit our locations website to find a branch near you.

How do I transfer funds?

You can use Online Banking or Mobile Banking, an ATM or ATM with Live Banker, call our Customer Experience Center at (877) 367-5371 (option 3), or visit a branch location near you.

How do I report fraud?

Contact our Customer Experience Center at 877.367.5371 or visit our locations website to find a branch location near you. You can also report fraudulent activity to third-party vendors by going to www.renasantbank.com/fraudresources under the External Resources section.

How can I report a lost or stolen card?

Contact the Customer Experience Center at 877.367.5371 between 7:00 AM CST - 7:00 PM CST. After hours, call 800.236.2442 to report a lost or stolen debit card or 866.552.8855 to report a lost or stolen credit card. To enable debit card controls, download the Renasant Card App today.

How can I dispute credit card charges?

Call 866.552.8855 to dispute any credit card charges.

How can I dispute debit card charges?

Contact our Customer Experience Center at 877.367.5371.

How can I get a cashier’s check?

Visit our locations website to find a branch near you.

How can I get help with my Home Equity Line of Credit?

Contact your local banker. Visit our locations website to find a branch location near you.

How do I activate my debit card?

Call our 24-Hour Automated Assistant at 800.680.1601 or visit our locations website to find an ATM near you.

How do I make a loan payment?

You can use Online Banking or Mobile Banking, go to www.renasantbank.com, visit our locations website to find a branch near you, or contact our Customer Experience Center at 877.367.5371.

How do I open an account with Renasant?

Visit www.renasantbank.com, use Online Banking or Mobile Banking, or visit our locations website to find a branch location near you.

How do I order a debit card?

Contact our Customer Experience Center at 877.367.5371 or visit our locations website to find a branch location near you.

How do I order checks?

Visit our locations website to find a branch near you, call our Customer Experience Center at 877.367.5371, or go to www.renasantbank.com/order-checks. You'll need your routing number (084201294), account number, and starting number to reorder. If you have a first-time check order, please contact or visit your local branch.

How do I pay my friends and family?

Use Zelle® in Online Banking or Mobile Banking

How do I reset my Mobile Banking or Online Banking Password?

You can utilize self-assistance through Online Banking and Mobile Banking or contact the Customer Experience Center at 877.367.5371.

How do I send a wire?

Use Business Internet Banking or visit our locations website to find a branch location near you.

How do I set up Mobile Banking and/or Online Banking?
Where do I access my safe deposit box?

Visit our locations website to find a branch location near you.

Where do I get credit card assistance?

Call 866.552.8855 for credit card assistance.

Where do I get mortgage assistance?

Visit www.renasantbank.com/mortgage to find a lender.

What is the Renasant routing/wire number?

084201294

Are Renasant deposit accounts FDIC insured?

Yes. Your Renasant deposits are insured by the Federal Deposit Insurance Corporation (FDIC), and independent agency of the U.S. Government. Your deposits are protected up to a maximum of $250,000 per individual, plus an additional $250,000 for Individual or Business Retirement Accounts.

Can I open an account online?

Yes. To apply for an account, click here .

How do I find employment opportunities with Renasant?

Visit careers page to learn more about Renasant and employment opportunities.

What are your banking hours?

Visit our locations page to learn about branch hours.