Renasant Bank Mastercard® Debit Card

As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. As a cardholder, you will not be held responsible for unauthorized transactions if:

1. You have used reasonable care in protecting your card from loss or theft; and
2. You promptly reported loss or theft to your financial institution.

Provides you with access to a number of Identity Theft resolution services, should you believe you are a victim of Identity Theft. This product offering will alert you about possible identity theft by monitoring the surface, dark and deep web, searching for compromised credentials and potentially damaging use of your registered personal information in order to detect fraud at its inception. It also provides monthly risk alert / newsletter, resolution services available 24/7 year-round, lost wallet assistance, single bureau credit monitoring, financial account take over monitoring, and URL and domain monitoring. CLICK HERE to enroll in ID Theft Protection.

Doubles the time period and duplicates the coverage of the original manufacturer’s or U.S. store brand’s warranty for a maximum of one year. 

Provides up to $250 per product if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.

3-D SECURE is an added level of fraud protection for online transactions. The 3-D SECURE technology uses a risk-based analytics model to predict the likelihood that an online transaction is being made by the cardholder. 

How 3-D SECURE Works

• Navigate to checkout to complete your online transaction.
• Enter card information for your Renasant Bank Mastercard®.
• Receive either 'Authentication Successful' or 'Authentication Failed'. In the case of 'Authentication Failed,' you will be required to verify information and complete the one-time Passcode verification. The Passcode will be sent to the cardholder's phone or email address on record.

Renasant Bank Debit Card holders will be automatically enrolled in ABU, an automatic account information updating service provided by Mastercard. ABU helps facilitate uninterrupted processing of your recurring and automatic payments through a secure electronic exchange of account information updates. Information such as your expiration date, card number (if the original card was lost/stolen or transferred), and closed card notifications are updated daily and communicated to participating merchants with whom you have an ongoing payment relationship, such as recurring payments or automatic billings.