Business Internet Banking e-Statements

Renasant Business Internet Banking (BIB) comes with the ability to receive and view account statements online.

Your Company Administrator will log in to Business Internet Banking:

• Click Reports > Statements and Documents.
• Click View and Maintain Document Preferences.
• Select a Delivery Preference for each entitled account.
• Click Continue.
• Review the Service Agreement and click I Agree to accept.
• Click Save Preferences.

Yes, Renasant Treasury Solutions Support will assist you with adding additional accounts to your Business Internet Banking. You may reach them at 844-680-3739.

Once accounts are added to Business Internet Banking, your company Administrator must enable the additional accounts for online viewing:

• Click Reports > Statements and Documents.
• Click View and Maintain Document Preferences.
• Select a Delivery Preference for each entitled account.
• Click Continue.
• Review the Service Agreement and click I Agree to accept.
• Click Save Preferences.

E-Statements are free of charge; however, there is a fee of $3.00 per month, per account to receive paper statements.

Yes, your e-Statement will contain the same information in the same format as your paper statement and also include images of all posted checks and deposit tickets. E-Statements are accepted as official documents for tax and record keeping purposes. You have the option to view, print and save your statements for future reference.

• E-Statements are available days before mailed statements.
• Allows you to reconcile your account statement quicker.
• Quick and easy access to previous statements.
• Reduces the risk of mail fraud and identity theft associated with paper statements.
• Receive notifications as soon as your statements are available.
• There are no fees associated with e-Statements.

Yes, you can change back to paper statements at any time. To change how you wish to receive your statements:

• Access Reports > Statements and Documents.
• Click the View and Maintain Document Preferences.
• You will have three Delivery Preferences to choose from within Business Internet Banking: Paper, Online & Paper, or Online.

There will be a fee of $3.00 per month, per account for paper statements. Delivery Preferences 1 and 2 will receive a monthly fee.

All entitled users will receive an email notification when your statement is available to view. There will also be an alert notification available on the Welcome screen notifying you of the available statement.

E-Statements are more secure than paper statements. You will access e-Statements using your secured account login credentials. By replacing paper statements with the online version, you also reduce your risk of mail theft and identify fraud.

All business accounts are eligible for e-Statements.

Upon enrolling in e-Statements you have the option to view, print and save statements. You will begin receiving e-Statements once enrolled in the service.

Yes, you can download the latest statement for a single account or select multiple statements at one time to download into a single zip file. Select the checkbox for the statements you wish to download in Statements and Documents > Document Selection.

• From Statements and Documents, under View select Most recent documents for an account type or Documents for a specific account. Select Document Type and Continue.
• Click Search for older or specific documents located above the most recent documents view.
• Select Document Cycle Date and click Search

You will receive e-Statements beginning with your next statement cycle. If your statement delivery preference was updated to Online, your paper statements will no longer be mailed to you.