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card controls desktop
card controls mobile

Debit Card Controls Moving to the Mobile App

We’re excited to introduce an improved way to manage your Renasant debit card. Debit card controls will be available directly within the Renasant Mobile App, offering all the features of the current Card App—plus new enhancements, including:

  • Manage/Change PIN – Instantly update your debit card PIN within the app.
  • Enhanced Transaction Controls – Continue using all existing Card App controls, plus access new features like Global Overall Spending Limits and Transaction Spend Per Day.

Action Required

To ensure a smooth transition:

  • Enable auto-updates on your device for the Renasant Mobile App.
  • On March 26, check for the "CARDS" tab in the bottom right corner of the app.
  • After March 25, the Renasant Card App will no longer function. Please delete it and manage your card directly in the Renasant Mobile App.
  • On March 26, if you have customized alerts and controls in the Card App, you will need to reconfigure them under the Cards section in the Mobile App.

Our Customer Experience Center is available to support you by phone and chat, Monday through Friday from 7 AM - 7 PM CST and Saturday between 8 AM - 2 PM CST at 1.877.367.5371.

As a reminder, Renasant will never contact you by text, email, or phone and request your user credentials.