Lost your credit or debit card?
If you believe your Renasant Bank Debit Card (or Personal Identification Number / PIN) is lost or stolen, or that someone has accessed or may access your account without permission, call us immediately at 877-367-5371.Lost your credit or debit card?
If you believe your Renasant Bank Debit Card (or Personal Identification Number / PIN) is lost or stolen, or that someone has accessed or may access your account without permission, call us immediately at 877-367-5371.
Alerting You When Activity Appears To Be Suspicious
Keeping your money safe and secure is of the utmost importance to us. Renasant provides a fraud alert messaging service, which will notify you via text message, email or automated call if there appears to be suspicious activity taking place with your debit card. As a Renasant client, you are automatically enrolled in this service.
To ensure Renasant Fraud Alert is able to contact you should suspicious activity occur, please log in to your internet banking account, go to Customer Service and Manage Contact Information to make sure your contact information (i.e., phone number and email address) is up to date and accurate.
Alerting You When Activity Appears To Be Suspicious
Keeping your money safe and secure is of the utmost importance to us. Renasant provides a fraud alert messaging service, which will notify you via text message, email or automated call if there appears to be suspicious activity taking place with your debit card. As a Renasant client, you are automatically enrolled in this service.
To ensure Renasant Fraud Alert is able to contact you should suspicious activity occur, please log in to your internet banking account, go to Customer Service and Manage Contact Information to make sure your contact information (i.e., phone number and email address) is up to date and accurate.
Fight Identity Theft
Never provide personal financial information including your Social Security number, account numbers or passwords, over the phone or the Internet if you did not initiate the contact.
Never click on the link provided in an e-mail you believe is fraudulent. It may contain a virus that can contaminate your computer.
Do not be intimidated by an email or caller who suggests dire consequences if you do not immediately provide or verify financial information.
If you believe the contact is legitimate, go to the company's website by typing in the site address directly or using a page you have previously book marked, instead of a link provided in the email.
If you fall victim to an attack, act immediately to protect yourself. Alert your financial institution. Place fraud alerts on your credit files. Monitor your credit files and account statements closely.
Fees & Information
If you are currently enrolled in ID Protection and need to access your benefits, please call 1-800-251-2311.
Fight Identity Theft
Never provide personal financial information including your Social Security number, account numbers or passwords, over the phone or the Internet if you did not initiate the contact.
Never click on the link provided in an e-mail you believe is fraudulent. It may contain a virus that can contaminate your computer.
Do not be intimidated by an email or caller who suggests dire consequences if you do not immediately provide or verify financial information.
If you believe the contact is legitimate, go to the company's website by typing in the site address directly or using a page you have previously book marked, instead of a link provided in the email.
If you fall victim to an attack, act immediately to protect yourself. Alert your financial institution. Place fraud alerts on your credit files. Monitor your credit files and account statements closely.
Fees & Information
If you are currently enrolled in ID Protection and need to access your benefits, please call 1-800-251-2311.
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