Client Services

Looking to use your Renasant Insurance?

Our Client Services area will help guide you through receiving a quote or reporting a claim as well as with the carriers we represent.

Receive a Quote

To receive your complete quote, please call one of our friendly professional Sales Associates at the location nearest you:


Tupelo, MS: 662-842-1321

Corinth, MS: 662-286-6621

Louisville, MS: 662-773-7891

Ackerman, MS: 662-285-6330

Durant, MS: 662-653-3173

Kosciusko, MS: 662-289-4621

Madison, MS: 601-853-4605

Starkville, MS: 662-323-5550

Claims Reporting Information

Insurance exists to protect you from the financial burden that comes with many types of loss. If you are presently experiencing a loss, the following numbers will guide you toward a prompt response and assist you in beginning the claims process.

To report a claim, please call the appropriate Branch Office that services your insurance policy:

Tupelo, MS: 662-842-1321

Corinth, MS: 662-286-6621

Louisville, MS: 662-773-7891

Ackerman, MS: 662-285-6330

Durant, MS: 662-653-3173

Kosciusko, MS: 662-289-4621

Madison, MS: 601-853-4605

Starkville, MS: 662-323-5550

If it is after business hours and your claim needs immediate attention, please call the company that issued your policy at the appropriate number listed below. Please try to have your policy number handy before calling these toll-free service numbers. Upon completing this call, we request you also call us at the relevant number listed above to inform us of your claim as well.

The following information will guide you directly to the insurer for prompt after-hours service:


Toll-Free Claims Number: 1-800-530-7800

CNA Insurance Company

Toll-Free Claims Number: 1-877-262-2727

GuideOne Insurance Company

Toll-Free Claims Number: 1-888-748-4326

Hartford Insurance Company

Toll-Free Commercial Claims Number: 1-800-327-3636

Online Claim Services For Businesses

Kemper Insurance Compan y

Toll-Free Claims Number: 1-888-252-2799

MetLife Insurance Company

Toll-Free Claims Number: 1-800-854-6011

Progressive Insurance Company

Toll-Free Claims Number: 1-800-274-4499

Online Claim Services

SAFECO Insurance Company

Toll-Free Customer Service 24/7: 1-800-332-3226

Online Claim Services

State Auto Mutual Insurance Company

Toll-Free Claims Number for Glass Claims Only: 1-888-504-4527

Toll-Free Claims Number 24/7 for All Other Claims: 1-800-766-1853

Want to Submit Your State Auto Claim Online? 


Toll-Free Claims Number: 1-800-252-4633

Online Claim Services for Individuals


Online Claim Services for Businesses


Claim Basics

Automobile Claims

Our job is to help you.

But you can also help us to help you.

The more you can tell us about a loss, the more we can do to adjust your claim quickly and efficiently.

If you are in an automobile accident, first seek medical attention for anyone who has been injured. Then you can begin gathering information to help with your claim.

Keep in mind that you are the best person to tell us what happened. So be prepared to provide as many details as possible about the accident, where it happened and how it occurred. This information can be critical in settling a claim.

Homeowners Claims

When it comes to your home, any loss can be devastating. By working together, we can help make your recovery from a loss a lot less painful.

Property Damage or Theft

Begin by making a list of everything that has been damaged or lost in the claim. The more information you can provide, the more quickly we can adjust your claim.

List as much detail as possible, including the model, place and date of purchase, and the amount of all your damaged or stolen property.

Receipts, owner's manuals, canceled checks and credit card bills are especially helpful.

Fire and Smoke Damage

You can take other steps to minimize the impact of a loss at home.

In case of fire and smoke damage, promptly report your loss.

Do not try to clean the damaged items, as sometimes cleaning things without the proper equipment can do more harm than good.

We can advise you how to best protect your property and review what is covered.

Water Damage

If your home has suffered water damage:

  • Move all your possessions out of the affected areas, and then make sure that all the water is removed.
  • A wet vac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.
  • In the case of either fire or water damage, help protect the safety of your family and pets by keeping them out of the damaged areas.

If Your Home Is Uninhabitable

If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses.

Receipts are helpful in determining how much you should be reimbursed.

It is also important that you provide us with a telephone number where we can reach you or a family member.

Liability Claim

Another loss that is covered by homeowners insurance is a liability claim.

Liability claims occur when one person feels that he or she has sustained an injury because of someone else's negligence.

If you think you or a family member may have caused an injury to someone, or if someone is claiming that you have, please report the claim to our office immediately.

As with any other kind of incident, the more information you can provide to us, the better we can serve you. If someone is injured on your property, begin by making sure the person receives immediate medical attention.

Then collect full names, addresses and phone numbers for all parties involved.

Finally, gather as much information as you can about how the injury occurred, and be prepared to provide your adjuster with as clear an account of the incident as possible.

Carriers We Represent

Renasant Insurance, Inc., is pleased to represent the following highly rated companies:



Chubb Group of Insurance Companies

CNA Insurance

EMC Insurance

Foremost Insurance

Mainstreet America Group

Great American Insurance Group

GuideOne Insurance

The Hartford Group

Kemper Preferred



Safeco Insurance

State Auto Insurance Companies


Berkley Southeast


Liberty Mutual

Capitol Insurance

Insurance products available through Renasant Insurance, Inc., insurance subsidiary of Renasant Bank.

Not FDIC-Insured | Not a Deposit | May Go Down In Value | Not Bank Guaranteed | Not Insured by Any Federal Government Agency

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