We’re available by phone for your questions, concerns, or comments at 1-800-680-1601.
Our representatives are available to help you during customer service hours, which are CST:
Monday - Thursday: 8:15 A.M. - 5:00 P.M.
Friday: 8:15 A.M. - 5:30 P.M.
Everyone could use a little more time in their day. Renasant Bank On-Call lets you simplify your life by providing a fast, secure way to obtain your personal account information and handle transactions from any Touch-Tone® phone - 24 hours a day, 7 days a week.
By dialing 1-800-680-1601, you can:
- Obtain Account Balances and Detailed Transaction History.
- Receive a Fax of Your Account Activity at No Charge.
- Verify Funds.
- Reorder Checks.
- Determine Loan Payment Information - Including Current Payoff.
- Transfer Money between Accounts.
- Make Loan Payments.
- Report a Lost or Stolen Renasant Debit Card.
- Activate your Renasant Debit Card
- Request Assistance with Internet Banking.
Just being a Renasant Bank client entitles you to use this complimentary service. All you need is a phone, your account number(s) and your personal 4-digit security code. Don't know your code? No problem! Simply press 0 and a representative will assist you.
For more information, call 1-800-680-1601 and Press 0.
Quick reference guide to Touch Tone options:
Press 1 For checking or savings account information
Press 2 For loan account information
Press 3 To transfer funds between accounts
Press 4 For MasterCard® debit card functions
Press 5 For technical Internet Banking questions or Bill Payment inquiries
Press 6 For branch information
Press 9 To end this call
Press 0 To speak with a customer service representative