Contact Us

Customer Service

We’re available by phone for your questions, concerns, or comments at 1-800-680-1601.

Our representatives are available to help you during customer service hours, which are CST:

Monday - Thursday: 8:15 A.M. - 5:00 P.M.

Friday: 8:15 A.M. - 5:30 P.M.

Telephone Banking

Everyone could use a little more time in their day. Renasant Bank On-Call lets you simplify your life by providing a fast, secure way to obtain your personal account information and handle transactions from any Touch-Tone® phone - 24 hours a day, 7 days a week.

By dialing 1-800-680-1601, you can:

  • Obtain Account Balances and Detailed Transaction History.
  • Receive a Fax of Your Account Activity at No Charge.
  • Verify Funds.
  • Reorder Checks.
  • Determine Loan Payment Information - Including Current Payoff.
  • Transfer Money between Accounts.
  • Make Loan Payments.
  • Report a Lost or Stolen Renasant Debit Card.
  • Activate your Renasant Debit Card
  • Request Assistance with Internet Banking.

Just being a Renasant Bank client entitles you to use this complimentary service.  All you need is a phone, your account number(s) and your personal 4-digit security code.  Don't know your code? No problem! Simply press 0 and a representative will assist you.

For more information, call 1-800-680-1601 and Press 0.

Quick reference guide to Touch Tone options:

Press 1 For checking or savings account information

Press 2 For loan account information

Press 3 To transfer funds between accounts

Press 4 For MasterCard® debit card functions

Press 5 For technical Internet Banking questions or Bill Payment inquiries

Press 6 For branch information

Press 9 To end this call

Press 0 To speak with a customer service representative